Consumers Best Verdict: Landmark Home Warranty Highlights
Landmark Home Warranty specializes in protecting homeowners from the high cost of unexpected repairs to major home systems and appliances. Primarily serving western states including Arizona, Idaho, Nevada, Oregon, Texas, and Utah, Landmark offers two core plans—the Home Systems Plan and the Total Protection Plan—along with a variety of optional add-ons. They aim to provide peace of mind through a straightforward claims process and a network of pre-screened service technicians.
For homeowners within its service area, Consumer's Best finds Landmark Home Warranty to be a strong contender in 2025. Its plans are comprehensive, and its coverage caps for items like HVAC systems are notably generous. While some users report issues with customer service response times and claim denials—a common complaint in the industry—many others praise the effective and professional repairs. It stands out as a valuable option for those seeking predictable budgeting for home maintenance, especially for first-time buyers and property investors.
In-Depth Look: Landmark Home Warranty Features & Considerations
Core Features & Consumer Benefits
Landmark Home Warranty provides a suite of features designed to simplify homeownership and protect your budget. Here’s a breakdown of what that means for you.
Comprehensive Plan Options
Choose between a plan covering essential home systems (like HVAC, electrical, and plumbing) or a more inclusive plan that also covers major appliances (like refrigerators and ovens).
Generous Coverage Limits
Landmark offers some of the highest coverage limits in the industry for certain big-ticket items, reducing your potential out-of-pocket costs for major failures.
Customizable Add-On Coverage
Tailor your policy with optional coverage for items not included in standard plans, such as pools, spas, well pumps, and septic systems.
24/7 Claims Process
You can submit a service request any time online or over the phone, ensuring you can get help as soon as a breakdown occurs.
Vetted Professional Network
Landmark dispatches licensed and insured technicians, saving you the time and stress of finding a trustworthy professional on your own.
Important Considerations & Potential Downsides
- Limited Service Area
Coverage is currently only available in a handful of states (AZ, ID, NV, OR, TX, UT), making it inaccessible for most U.S. homeowners.
- Mixed Customer Service Reviews
While many customers are satisfied, a notable number of online reviews cite frustrations with claim processing times and communication.
- Service Call Fees
Like all home warranty companies, you must pay a service call fee (typically $70-$100) each time a technician is dispatched, regardless of the repair cost.
- Pre-Existing Condition Clauses
Coverage may be denied if a system or appliance failed due to a pre-existing issue that was known or could have been detected before coverage began.
