Nurx Review (Thirty Madison): Your Best Telehealth Option?
By Ben Carter
8.7
Consumers Best Verdict: Nurx (Thirty Madison) Highlights
Nurx, now part of Thirty Madison, blends online visits, licensed clinicians, and home delivery into a smooth, mobile‑first flow. In this nurx review, we saw quick intakes, clear options, and discreet packaging that doesn’t shout your business to the mailbox. The brand’s reputation is solid, customer support is responsive through secure messaging, and renewals are low‑friction. You’ll want to watch shipping timelines and state availability, sure, but for everyday prescriptions and testing, it’s a dependable pick from "Consumer's Best".
If you want streamlined access to birth control, acne treatment, or at‑home STI testing without the runaround, Nurx nails the essentials. Care is thoughtful, pricing is generally fair (especially with insurance), and the refill/auto‑ship experience is what keeps people sticking around. It’s not perfect—messaging can feel slower during peak times and shipping isn’t instant—but value for convenience? Strong. Look, after spending time inside the app and talking with users, my takeaway is simple: Nurx makes routine care feel easy, and that’s worth a lot.
In-Depth Look: Nurx (Thirty Madison) Features & Considerations
Core Features & Consumer Benefits
Here’s what stood out in day‑to‑day use—little things that add up when you’re busy.
Fast, guided online intake
Answer a few focused questions, add your preferences, and you’re queued for a clinician review—no waiting rooms, no awkward small talk.
Licensed clinicians and clear care plans
You’ll get specific recommendations, not generic scripts, plus follow‑up guidance in your message thread.
Home delivery with auto‑refills
Meds ship discreetly, and refill reminders help prevent those “oh no, I’m out” moments.
Insurance plays nice (often)
Many users pay little to nothing for birth control with insurance; cash‑pay generics and test kits are priced competitively.
Broad service menu in one place
Birth control (pill/patch/ring), acne/rosacea care, cold sore/genital herpes treatment, UTI care, and at‑home STI testing—fewer apps to juggle.
Important Considerations & Potential Downsides
- Not for emergencies or complex conditions
It’s great for routine care, but urgent issues and nuanced cases still belong with in‑person clinicians.
- Shipping and response times can vary
Peak seasons may introduce delays—plan ahead if you’re close to running out.
- State availability and rules differ
Certain services and prescriptions aren’t offered everywhere due to local regulations.
- Visit fees and labs can add up without insurance
Expect a modest online visit fee (often around the cost of lunch) and separate costs for labs/testing.
Who Is the Nurx (Thirty Madison) Best For?
Busy patients seeking seamless refills
You want auto‑ship, discreet packaging, and fewer pharmacy trips—simple as that.
Insurance users hunting low out‑of‑pocket costs
You’re looking to leverage coverage for birth control or standard meds and keep monthly costs predictable.
Telehealth first‑timers who want hand‑holding
You like clear steps, quick questions, and easy messaging with a real clinician.
People managing routine skin issues
Acne or rosacea plans with tretinoin, topicals, or combo approaches—without scheduling a derm months out.
Those who value privacy at home
At‑home STI testing and discreet deliveries fit your life—and, frankly, your mailbox.
Who Might Want to Explore Other Options?
- You need urgent or complex care
Severe symptoms, emergencies, or intricate medication management are better handled in person.
- You prefer live phone or video visits every time
Nurx leans on secure messaging; if you want frequent live calls, you may want a different platform.
- Your state has tighter telehealth rules
If a service isn’t available where you live, check local clinics or alternative providers.
- You’re extremely price‑sensitive without insurance
Compare cash pricing for meds, labs, and test kits—another provider or local clinic might edge it out.
